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-E38-
ENGLISH
TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check
the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
SYMPTOM
No power.
The power is on, but the player does not work.
No picture.
No sound.
Sound is heard from only one speaker.
Picture is disturbed when using a conventional
TV.
The playback picture is poor.
Part of On-Screen-Display is cut off.
“ ” appears on the TV screen.
The player does not start playback.
The operation or display is not normal.
Flickering :ST".
The remote control does not work properly.
POSSIBLE CAUSE
No power plug connection at the AC wall outlet.
No disc is loaded.
An unplayable disc is loaded.
The TV is not set to receive signal from the unit.
The video cable is not connected.
Volume control is set to minimum.
The wrong function is selected.
Faulty speaker connections.
Faulty connection of speaker wires.
The VIDEO OUT SCAN SELECT switch is set to
the SELECTABLE position (using COMPONENT
VIDEO OUT jacks).
An unplayable disc is loaded.
Incorrect aspect ratio setup on TV.
The selected function does not operate on the
disc now.
No disc is loaded.
An unplayable disc is loaded.
The disc is loaded with the label side down.
The disc is dirty.
“PARENTAL” is set.
The unit must be reset.
Weak signal.
The batteries in the remote control are weak, or
installed incorrectly.
The remote control is not aimed at the remote
sensor window.
CORRECTIVE ACTION
Insert the power plug into the AC wall outlet.
Load a disc.
Load a playable disc. (Check the disc logo,
type, color system and Regional code.)
Select the correct input function on the TV.
Connect the video cable into the jack.
Turn up the volume.
Select the correct function.
Connect the speaker wires firmly to the speaker
terminals.
Connect the speaker wires firmly to the speaker
terminals.
Turn off the power and set the switch to the
INTERLACE position.
Load a playable disc. (Check the disc logo,
type, color system, and regional code.)
Refer to the instruction manual of your TV.
The feature or action cannot be completed at
this time because:
• The feature is not available at the moment.
• The DVD software restricts it.
• The DVD software doesn’t support the
feature (e.g., angles).
Load a disc.
Load a playable disc. (Check the disc logo,
type, color system, and regional code.)
Load the disc on the disc tray correctly.
Clean the disc or replace it.
Cancel the parental lock function or change the
rating level. Reset it after play. (See Page E32.)
1. Disconnect the power cord.
2. While pressing both BASS and SOUND
buttons at the same time, connect the power
cord. “RESET” appears. (See Page E3.)
Reorient the FM antenna lead wire or install an
outdoor FM antenna.
Check the battery polarity (+ or -).
Replace the batteries.
Aim the remote control at the remote sensor
window.
SERVICING:
Should this product require service, refer to the Hitachi DVD product limited warranty.
If you do not have a convenient Hitachi service facility nearby, call the toll-free number 1-800-HITACHI (1-800-448-2244). (Please see
the back page of this instruction manual.)