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Appendix A Troubleshooting and
Maintenance
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Appendix A
Troubleshooting and Maintenance
This Appendix provides directions for troubleshooting problems that may have
occurred from improper setup or configuration of the Mini Controller and the AF1000
strobes. Before calling for technical assistance, follow the recommended procedures
in this Appendix to solve many of the common possible problems.
If the procedures in this Appendix do not solve your problem and you need to call for
assistance, please provide the support technician with the information outlined in the
Support Checklist provided in this Appendix.
Support Checklist
Technical support can provide you with faster service if you can give the technician
the following information when you call.
❑ Customer name
❑ Country, if other than U.S.A.
❑ Phone number and Fax number
❑ The Mini Controller’s ROM version (procedure found later in this Appendix under Mini
Controller’s ROM Version)
❑ A description of your problem and the troubleshooting procedures that you have already
performed to resolve your problem
❑ The type of XLR cables that you are using? Were they purchased or built?