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C2674M-C (7/09) 95
Recovering the Administrator Password
To recover the administrator user password, do the following:
1. On the left side of the unit, locate the manufacturer’s serial number.
2. Contact Pelco Product Support with the following information:
a. Manufacturer’s serial number.
b. Current date located on the toolbar.
c. Any additional information requested by Pelco Product Support.
3. To enter the password provided by Pelco Product Support:
a. On the toolbar, click the Login icon . The Login virtual keyboard opens.
b. Enter the password.
c. Click OK.