Index 273
Installation and Maintenance Guide
DIP switch settings 90, 94
DS30 channel requirements 66
line types 245
wiring 135
wiring chart 137
BRIM S/T 41
browser requirements 55
bus numbers, DS30 channel hierarchy 85
Business Communications Manager
4X16 43
4X16 combination module 44
7406 system components 54
ASM (analog station module) 46
BCM1000 LEDs 25
BCM1000 overview 16
BCMe1000 overview 21
BRIM S/T(ISDN trunk module) 41
cable between 70
Call Center (requires keycode) 27
checking the power 118
component diagram 17, 18
connection points 24
CTM/CTM8 (Caller ID analog line) 40
data networking components 22
Digital Mobility system components 53
DSM 16 and DSM 32 (digital station module) 43
DTM (digital trunk module) 38
Fax Mail application 27
GASM8 47
hard disk install 177
hard disk space 16
hardware components 16
i2050 soft phone 26
LAN CTE (requires keycode)
memory 221, 224
memory, amount 16
PCI slots 16
Personal Call Manager 28
ports 24
power supply 205
Professional Call Center (requires keycode) 27
QoS Routing 28
remove BCM1000 cables for shutdown 169
removing the hard disk 174
replacing fan 197
restart 170
shutdown 168
station media bay modules 42
supported adapters 21
supported telephones 21
system components 15
system features 26
telephony components 20
TSP 28
VoIP Gateway (requires keycode) 26
wiring requirements 70
C
cables
analog/digital length 70
DB15 X.21 adapter cable 125
fan cable adapter 202
labelling 169
modem card, DB25 124
power supply 209
power supply, removing 206
RAID board connections 192
removing before shutdown 110
shock warning 174
shutdown, remove 169
V.35 adapter cable wiring 124
calendar battery, removing 226
Call Center Agents (key code required) 26
Call Center Agents (requires keycode) 26
Call Center overview 27
Call Center Reporting (requires a keycode) 27
Call Center Reporting (requires keycode) 27
call statistics, Clarify Call Center Reporting 27
Caller ID
CTM description 20
internal lines 42
caller ID
by region 235
caller-directed transfer, Call Center 27
CallPilot
languages by region 246
CallPilot Manager 26
Canadian Regulations 7
cannot connect to network 130
CAP
(International only) 52
7316E+KIM 50
7324 52
installing 144
North America only 52
SAPS cable 52
CAPN module, 7324N 52
Caution symbol 4
Central America, supported languages 235
Central Answering Position, see CAP and CAPN
channel service unit, see CSU
