• Create a Speed Dial for Caller –
o Right-click the small portion of the Telephony Button
o Select Speed Dial
o Select Add Speed Dial for Caller
• Search Outlook Contacts for Caller –
o Right-click the small portion of the PC Links Button
o Select Search Outlook Contacts for Caller
• Create Outlook Contact for Caller –
o Right-click the small portion of the PC Links Button
o Select Create Outlook Contact for Caller
• Create Outlook Task for Caller –
o Right-click the small portion of the PC Links Button
o Select Create Task Contact for Caller
• Send Email to Caller –
o Right-click the small portion of the PC Links Button
o Select Send Email to Caller
• Desktop Search for Caller –
o Right-click the small portion of the PC Links Button
o Select Desktop Search for Caller
Note: For the respective PC Links options to function you must have Microsoft Outlook and
Microsoft Windows Desktop Search installed. Contact your system administrator to install
these products for you.
Telephony Toolbar Menu
Clicking on the small button at the right of the Telephony Toolbar (see Figure 3) causes the
Telephony Toolbar menu to appear, with the following menu choices:
26
