Image defect examples ............................................................................................ 93
Light print or faded ................................................................................... 93
Toner specks ............................................................................................ 93
Dropouts ................................................................................................. 94
Vertical lines ............................................................................................ 94
Gray background ..................................................................................... 94
Toner smear ............................................................................................ 95
Loose toner .............................................................................................. 95
Vertical repetitive defects .......................................................................... 95
Misformed characters ............................................................................... 95
Page skew ............................................................................................... 96
Curl or wave ........................................................................................... 96
Wrinkles or creases .................................................................................. 96
Toner scatter outline ................................................................................. 97
Moisture .................................................................................................. 97
Optimize and improve image quality ......................................................................... 98
Change print density ................................................................................ 98
Solve performance problems ................................................................................................... 99
Solve connectivity problems ................................................................................................... 100
Solve direct-connect problems ................................................................................. 100
Solve wireless problems ......................................................................................... 100
Solve product software problems ........................................................................................... 102
Solve common Windows problems ......................................................................... 102
Solve common Macintosh problems ......................................................................... 103
Appendix A Supplies and accessories .............................................................................. 107
Order parts, accessories, and supplies ................................................................................... 108
Part numbers ....................................................................................................................... 108
Paper-handling accessories .................................................................................... 108
Print cartridges ...................................................................................................... 108
Cables and interfaces ............................................................................................ 108
Appendix B Service and support ...................................................................................... 109
Hewlett-Packard limited warranty statement ............................................................................. 110
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement .................. 112
End User License Agreement .................................................................................................. 113
Customer self-repair warranty service ..................................................................................... 115
Customer support ................................................................................................................. 115
Repack the product .............................................................................................................. 116
ENWW ix