Problem Cause Solution
The product does not pull media from
the input tray.
The product might be in manual-feed
mode.
At the computer, follow the onscreen
instructions to deactivate manual-feed
mode. Or, at the product, open and
close the print-cartridge door.
The pickup roller might be dirty or
damaged.
Contact HP Customer Care. See
Service
and support on page 109 or the
support flyer that came in the box.
The paper-length adjustment control in
the input tray is set at a length that is
greater than the media size.
Set the paper-length adjustment control
to the correct length.
92 Chapter 8 Solve problems ENWW
