Information tab ........................................................................................ 58
Settings tab ............................................................................................. 58
Networking tab ........................................................................................ 58
HP Smart Install tab .................................................................................. 58
Links ....................................................................................................... 58
Economy settings ................................................................................................................... 59
Auto-Off mode ........................................................................................................ 59
Print with EconoMode .............................................................................................. 59
Manage supplies and accessories ............................................................................................ 60
Check and order supplies ........................................................................................ 60
Print-cartridge storage ............................................................................... 60
HP policy on non-HP print cartridges ........................................................... 60
HP fraud hotline and Web site ................................................................... 60
Recycle supplies ....................................................................................... 60
Replacement instructions .......................................................................................... 61
Redistribute toner ..................................................................................... 61
Replace the print cartridge ........................................................................ 62
Replace the pickup roller ........................................................................... 65
Replace the separation pad ....................................................................... 68
Clean the product .................................................................................................................. 71
Clean the pickup roller ............................................................................................. 71
Clean the paper path .............................................................................................. 72
Clean the print-cartridge area ................................................................................... 73
Clean the exterior ................................................................................................... 75
Product updates ..................................................................................................................... 75
8 Solve problems ............................................................................................................... 77
Solve general problems .......................................................................................................... 78
Troubleshooting checklist .......................................................................................... 78
Factors that affect product performance ..................................................................... 79
Interpret control-panel light patterns .......................................................................................... 80
Clear jams ............................................................................................................................ 83
Common causes of jams .......................................................................................... 83
Jam locations .......................................................................................................... 84
Clear jams from the input tray ................................................................................... 84
Clear jams from the output areas .............................................................................. 87
Clear jams from inside the product ............................................................................ 89
Solve repeated jams ................................................................................................ 90
Change the jam recovery setting ............................................................................... 90
Solve paper-handling problems ................................................................................................ 91
Solve image-quality problems .................................................................................................. 93
viii ENWW
