A-4
A
PPENDIX
A: T
ECHNICAL
S
UPPORT
If you are unable to contact your network supplier, refer to Table A-4 on
how to contact 3Com.
Returning Products
for Repair
A product sent directly to 3Com for repair must first be assigned a Return
Materials Authorization (RMA) number. A product sent to 3Com without
an RMA number will be returned to the send unopened, at the sender's
expense.
Table A-5 contains the telephone and fax numbers to use, to obtain an
RMA number.:
Table A-6 lists the local access numbers available within the following
countries:
Table A-4 Network Supplier Support
Country Baud Rate Telephone Number
Taiwan up to 14400 baud (886) (2) 377 5838
(886) (2) 377 5840
U.K. up to 14400 baud (44) (1442) 278278
U.S. up to 14400 baud (1) (408) 980 8204
Table A-5 Obtaining an RMA Number
Country Telephone Number Fax Number
U.S. and Canada (800) 876 3266,
option 2
(408) 764 7120
Europe (44) (1442) 278000 (44) (1442) 236824
Outside Europe, U.S. and
Canada
(1) (408) 492 1790 (1) (408) 764 7290
Table A-6 Local Access Numbers
Country Fax Number Country Fax Number
Australia 800 123853 Italy 1678 99085
Denmark 800 17319 Netherlands 06 0228049
Finland 98 001 4444 Norway 05 01 1062
France 05 90 81 58 Sweden 020 792954
Germany 0130 8180 63 U.K. 0800 626403
abtthgde.book Page 4 Tuesday, June 23, 1998 10:29 AM
