A
Technical Support
3Com provides easy access to technical support information through a
variety of on-line and telephone services. This appendix describes these
services.
On-Line Technical
Services
3Com offers worldwide product support seven days a week, 24 hours a
day, through the following on-line systems:
Q
3Com Bulletin Board Service (3ComBBS)
Q
Ask3Com on CompuServe
Q
3ComFacts Automated Fax Service
3Com Bulletin Board
Service
3ComBBS contains patches, software, and drivers for all 3Com products,
as well as technical articles. This service is available via modem seven days
a week, 24 hours a day. To reach the service, set your modem to 8 data
bits, no parity, and 1 stop bit. For the telephone number nearest you see
Ta b l e A - 1 :
Table A-1 Bulletin Board Service
Country Baud Rate Telephone Number
Australia up to 14400 baud (61) (2) 955 2073
France up to 14400 baud (33) (1) 69 86 69 54
Germany up to 9600 baud (49) (89) 627 32 188
(49) (89) 627 32 189
Hong Kong up to 14400 baud (852) 537 5601
Italy (fee required) up to 9600 baud (39) (2) 273 00680
Japan up to 14400 baud (81) (3) 3345 7266
Singapore up to 9600 baud (65) 534 5693
abtthgde.book Page 1 Tuesday, June 23, 1998 10:29 AM
