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Troubleshooting
English
ADDITIONAL
INFORMATION
Problem Cause Remedy
See
page
The sound suddenly
goes off.
The protection circuitry has been activated
because of a short circuit, etc.
Check that the impedance setting is correct.
23
Check that the speaker wires are not touching each
other and then turn this unit back on.
—
The sleep timer has turned off this unit. Turn on this unit, and play the source again.
—
The sound is muted.
Press JMUTE or
N
VOLUME +/– to resume audio
output.
37
Sound is heard from
the speaker on one
side only.
Incorrect cable connections. Connect the cables properly. If the problem persists,
the cables may be defective.
11-19
Incorrect settings in “SP LEVEL”. Adjust the “SP LEVEL” settings.
43
Only the center
speaker outputs
substantial sound.
When playing a monaural source with a
CINEMA DSP program, the source signal
is directed to the center channel, and the
front and surround speakers output effect
sounds.
This is not malfunction.
—
No sound is heard
from the center
speaker.
“CENTER SP” in “SPEAKER SET” is set
to “NONE”.
Set “CENTER SP” to “SML” or “LRG”.
65
One of the HiFi DSP programs (except for
7ch Stereo) has been selected.
Try another sound field program.
40
No sound is heard
from the surround
speakers.
“SUR. L/R SP” in “SPEAKER SET” is
set to “NONE”.
Set “SUR. L/R SP” to “SML” or “LRG”.
66
This unit is in the “STRAIGHT” mode
and a monaural source is being played
back.
Press
P
STRAIGHT so that “STRAIGHT”
disappears from the front panel display.
41
No sound is heard
from the surround
back speakers.
“SUR. L/R SP” in “SPEAKER SET” is
set to “NONE” and “SUR.B L/R SP” is
automatically set to “NONE”.
Set “SUR. L/R SP” and “SUR. B L/R SP” to a setting
other than “NONE”.
66
“SUR.B L/R SP” in “SPEAKER SET” is
set to “NONE”.
Set “SUR.B L/R SP” to a setting other than “NONE”.
66
No sound from the
center, surround or
surround back
speakers when the
FRONT B speakers
are activated.
“FRONT B” in “SPEAKER SET” is set to
“ZONE B”.
Set “FRONT B” to “FRONT”.
65
No sound is heard
from the subwoofer.
“LFE/BASS OUT” in “SPEAKER SET”
is set to “FRNT” when a Dolby Digital or
DTS signal is being played.
Set “LFE/BASS OUT” to “SWFR” or “BOTH”.
66
“LFE/BASS OUT” in “SPEAKER SET”
is set to “SWFR” or “FRNT” when a 2-
channel source is being played.
Set “LFE/BASS OUT” to “SWFR” or “BOTH”.
66
The source does not contain low-
frequency bass signals.
This is not malfunction.
—
01EN_RX-V563_U.book Page 85 Thursday, January 31, 2008 10:28 AM