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Troubleshooting
Please also refer to the YAMAHA CD-R/RW Drives web site for more information.
YAMAHA CD-R/RW Drives web site URL:
http://www.yamaha.co.jp/english/product/computer/
http://www.yamaha-yste.com/ (Europe)
The drive does not power up.
● Is the drive’s power cable attached correctly?
The computer does not start up.
● Is the SCSI card installed correctly? Please read the documentation that came with
your SCSI card for details.
The CRW8824SX drive is not recognized.
● Is the drive’s power cable attached correctly, and does the drive power up? Also, is
the SCSI cable connected correctly?
If the system has started up normally, you will be able to see the CRW8824SX
drive and SCSI card listed in Control Panel | System | Device Manager tab. The
drive will be listed as “Yamaha CRW8824S” when you double-click on CDROM
and the SCSI card will be listed when you double-click on SCSI controllers.
(→P. 20)
When you power up your computer, you can access the machine’s hardware SCSI
BIOS settings before Windows is loaded. You can set your computer to recognize
the SCSI card and CRW8824SX drive in the BIOS.
n Generally, the BIOS (Basic Input / Output System) is a small program that resides on
a ROM chip on the computer’s motherboard as well as on some expansion cards. It
checks the system and its devices (such as serial ports and hard disk controllers)
before loading the operating system (OS).
● Are you using the correct SCSI driver?
If the SCSI card has not been installed correctly under Windows 95/98/98SE, make
sure that you have installed the most recent drivers supplied by the SCSI card
manufacturer.
If the SCSI card has not been installed correctly under Windows NT 4.0 (with
Service Pack 3 or later) or Windows 2000, update to the most recent ASPI drivers
supplied by the manufacturer of the SCSI card or the CD-writing software.
For information about the latest version of any driver, please contact the
respective hardware/software manufacturers.
● Is the SCSI adapter card recognized correctly by the operating system (OS)?
The drivers for your SCSI adapter card may be incorrect. For more details, contact
the manufacturer of your SCSI adapter card.
● Is the drive’s SCSI ID number the same as that of another device on the SCSI
chain? (→P. 10)