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Troubleshooting
29
9 The error message “Buffer Underrun” is shown.
If your CD writing software supports Buffer Underrun Protection, you must activate
it. For details, refer to the documentation that comes with your CD writing software.
To prevent the occurrence of a buffer underrun and to increase the efficiency of data
writing, try the following:
– Reduce the data writing speed.
– Create an image file on the hard drive.
– Optimize the hard drive. (Defragmentation)
– Do not start any application software including screen savers during data writing.
– Deactivate the power management for the hard drive.
– Set the data transfer mode of any IDE device such as a hard drive or CD-ROM
drive to “DMA.”
– Deactivate Windows Active Desktop.
– Quit all memory-resident software programs.
– Check your CD writing software settings with the documentation that comes with
it.
• If there is an IEEE1394 device with lower data transfer speed connected between the
computer and the CRW3200IX drive, the data transfer between those two will be
slowed, which may cause failure in writing a disc.
• A writing error may happen if the drive is vibrated while data is being written on a
CD-R or a CD-RW disc.
10
Other problems
●
Isn’t more than one CD writing software installed in your computer?
Installing more than one CD writing software in a computer may cause instability of
operation.
●
CD writing software must support the CRW3200IX drive in order to recognize the
drive.
Contact the manufacturer of your CD writing software to see whether the software
supports the CRW3200IX drive.
Note