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Troubleshooting
24
● Are you using the correct SCSI driver (mini-port driver)?
If the SCSI card has not been installed correctly under Windows 95/98/98 Second
Edition/Me/NT/2000 Professional, make sure that you have installed the most
recent SCSI driver supplied by the SCSI card manufacturer.
For information about the latest version of the driver, please contact the
respective SCSI card manufacturer.
● Is the SCSI card recognized correctly by the operating system (OS)?
The SCSI driver for the SCSI card may be incorrect. For more details, contact the
SCSI card manufacturer.
● Is the drive’s SCSI ID number the same as that of another device on the SCSI
chain? (→P. 12)
● Are the pins and holes on the SCSI connectors straight and not deformed?
Check the connectors. (→P. 14)
● Is the terminator of the last device on the SCSI chain set to ON, or, if it has no
built-in termination, has a terminator been attached? (→P. 13)
● Is the terminator on the CRW2200SX drive set correctly?
It should be set to ON only if it is the last device on the SCSI chain. Otherwise, it
should be set to OFF. (→P. 13)
● Check the other SCSI devices to eliminate the possibility of trouble stemming
from those devices.
If you use two or more SCSI devices simultaneously, it may cause trouble with
the device driver or the data trasfer speed. Disconnect other SCSI devices from
the computer but leave the CRW2200SX drive connected, and be sure that the
unit is recognized correctly.
● To write to CD-R/RW discs, your CD writing software must support the
CRW2200SX drive.
To find out if it does, contact the manufacturer of your CD writing software.
The disc tray does not open.
● Is the CRW2200SX drive turned on?
The power LED on the front panel of the CRW2200SX drive should light up
when power is turned on.
● Some CD writing software will lock the disc tray once loaded.
In this case, use the eject command from within the software. Refer also to the
documentation that came with the software.
● For Macintosh users
When the disc’s icon is displayed on the screen after a disc is loaded, the eject
button cannot be used.
To open the disc tray, drag the disc’s icon into the Trash and drop it there to
unmount the disc.