Filter
Top Products
18
FAQS / TROUBLESHOOTING
Why don't I hear a dial tone?
1. Make sure the headset is turned on (page11).
2. Were the units paired together before first use (page 12)?
3. Be sure the headset connection has been activated on the other Bluetooth device.*
How long do I have to charge the headset before I can use it?
You should charge the headset for 4 consecutive hours before first use. After that,
the headset will continue to charge any time it is mounted in the charger.
Why do people (or the computer) seem to have trouble hearing me?
1. Check microphone positioning (page 10).
2. For computer applications: Check Bluetooth Audio settings for your computer
and/or software applications.*
3. Be sure that the headset connection been activated on the other Bluetooth device.*
People say that I sound muffled or unclear
Move microphone a little further away from your mouth and check microphone
positioning (page 10).
*Consult user guide or the manufacturer for the other Bluetooth product.
VXI cannot provide technical assistance for other manufacturer’s products.