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VIZIO VSB210WS User Manual
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Limited Product Warranty
Limited Product WarrantyLimited Product Warranty
Limited Product Warranty
VIZIO LIMITED PRODUCT WARRANTY
VIZIO provides a “ONE-YEAR LIMITED WARRANTY” against manufacturing defects in materials and workmanship to the
original purchaser of new VIZIO audio equipment purchased from an authorized VIZIO U.S. reseller and used in the fifty (50)
United States or Puerto Rico.
VIZIO’s Responsibility
VIZIO audio equipment purchased new from an authorized VIZIO U.S. reseller and that is used in the fifty (50) United States or
Puerto Rico are warranted to be free from manufacturing defects in materials and workmanship for one (1) year from the date of
the original retail purchase. If the audio equipment fails to conform to this limited warranty, VIZIO will, at its option and sole
discretion, repair or replace the audio equipment.
Labor
During the one-year limited warranty period, VIZIO will provide, when needed, service labor to repair a manufacturing defect.
Repairs required on audio equipment generally will be performed at a VIZIO service center.
Parts
Repairs may be made with new or recertified parts, or the entire unit may be replaced with a new or recertified unit, at VIZIO’s
option and sole discretion. Replacement parts or replacement units provided under this limited warranty are warranted for the
remaining portion of the original warranty period, or for ninety (90) days from warranty service or replacement, whichever is later.
How to Obtain Warranty Service
To obtain warranty service, contact VIZIO Technical Support via email at TechSupport@VIZIO.com, via phone at 877-MYVIZIO
(877-698-4946), or via postal mail at VIZIO Technical Support, 39 Tesla, Irvine, CA 92618. You must provide the model, serial
number, and date of purchase. VIZIO Technical Support is available from 6:00AM to 9:00PM Pacific Time, Monday through
Friday, and 8:00AM to 4:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date
information, please visit www.VIZIO.com.
VIZIO reserves the right to assess all warranty claims and to determine if defects or damages are covered by this limited
warranty. In case of a claim that is not covered by this warranty, you will be contacted to determine whether VIZIO should repair
the damage for a fee or whether the product should be returned to you as received by the service technician or service center.
Parts and service labor that are VIZIO’s responsibility under this limited warranty will be provided without charge. All other
service is at the customer’s expense. VIZIO reserves the right to charge the customer for any service call for anything not
covered by this limited warranty. Before you ask for warranty service, please review your User Manual. You may avoid a service
call and a service charge.
Please refer to the reverse side of this page for additional information regarding how to obtain warranty service.
PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.
What is not covered
This limited warranty does not cover the following: cosmetic defects; damage, malfunctions or failures resulting from shipping or
transit, improper or faulty installation, abuse, operation contrary to furnished instructions, operation on incorrect power supplies,
products not supplied by VIZIO, modification, alteration, improper servicing or tampering; damage from fire, water, lightning,
power surges, abnormal environmental conditions or other acts of nature; normal wear and tear; unsatisfactory audio
performance not caused by a manufacturing defect; or audio equipment with a missing or unreadable serial number. Operation
of the audio equipment for commercial purposes or in applications or uses for which the audio equipment is not intended is not
covered by this limited warranty. Installation, removal, transportation and reinstallation of audio equipment, and routine