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Tandberg Data Troubleshooting
32 Tandberg LTO HH Installation and User Manual
If the problem occurs in the middle of an operation:
1. Try with a different data cartridge.
2. If the error occurs when the software scans for the files to be backed up, please operate a
SCANDISK (or similar) operation to check the state of the File Systems(s) and hard disk.
If the error occurs always on the same file or directory:
1. Try to remove the file or directory from the backup operation to see if that corrects the problem.
2. Try with a different data cartridge before the drive is sent for service.
6.6.13 Tape Removal Procedure
Available on request; good technical knowledge is needed.