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Tandberg Data Troubleshooting
28 Tandberg LTO HH Installation and User Manual
LED (set to steady AMBER) and the backup application software that the media is degraded.
Figure 6.3 Backup Exec reporting that the media is degraded
The degraded media warning is a warning that the cartridge is less safe, and if it continues to be used,
it may become worn to the point where drive cannot write or read successfully using this cartridge.
Figure 6.4 ARCserve reporting that the media is degraded
6.6 Problem Situations
6.6.1 Dead on Arrival
1. Check LED activity at power up.
All four LEDs flash for two seconds at power up and the Ready LED flashes for several seconds
while the power-on self test is running.
2. Make sure that the power supply used is working:
Measure with an external voltmeter or use a verified supply.
3. Perform “drive dead test” when supply is verified.
Push the eject button for at least 6 seconds to enter the “drive dead test”. The Activity LED
should keep flashing for approximately 15 seconds.
If the drive still looks dead try to remove all cable except power and redo “drive dead test”, a
defective cable or SCSI host bus adapter may leave the drive in a reset condition.
6.6.2 Damaged Front Bezel
There are no electrical parts or cables in the front bezel.
1. Eject and remove any cartridge in the drive before replacing the front bezel.
TAPE ***TapeAlert*** The following information is for Device[0]:
TAPE E6913 Your data on tape[10/26/01 1:25 PM] serial number[303145]
is at risk.
1. Copy any data require from this tape. Do not use this tape again.
2. Restart operation with a different tape.