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Troubleshooting
87
GB
Playback does not start.
• Open the disc tray and check whether a disc is
loaded.
• Wipe the disc clean (page 93).
• Reload the disc.
• Load the disc that this system can play back
(page 6).
• Load the disc correctly.
• Load the disc on the disc tray with the label side
facing up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
• Press H (or nN on the unit) to start playback.
• The region code on the DVD VIDEO does not
match the system.
• Cancel the Custom Parental Control function
(page 46).
The sound skips.
• Wipe the disc clean (page 93).
• Reload the disc.
• Move the unit to a place without vibration (e.g., on
top of a stable stand).
• Move the speakers away from the unit, or place
them on separate stands. When you listen to a
track with bass sounds at high volume, the speaker
vibration may cause the sound to skip.
Playback does not start from the first track.
• The system is in Program Play or Shuffle Play
mode. Turn off Program Play and Shuffle Play.
• Resume Play has been selected. Press x twice.
Then, press H (or nN on the unit) to start
playback (page 26).
• The title, DVD or PBC menu automatically
appears on the TV screen.
Playback starts automatically.
• The DVD VIDEO features an auto playback
function.
Playback stops automatically.
• Some discs may contain an auto pause signal.
While playing such a disc, the playback stops at
auto pause signal.
You cannot perform some functions such as
Stop, Lock Search, Slow-motion Play, Repeat
Play, Shuffle Play or Program Play.
• Depending on the disc, you may not be able to do
some of the operations above. Refer to the
operating instructions supplied with the disc.
The MP3 audio track cannot be played back.
• The DATA CD is not recorded in an MP3 format
that conforms to ISO 9660 Level 1, Level 2, or
Joliet in expansion format.
• The DATA DVD is not recorded in an MP3
format that conforms to UDF (Universal Disk
Format).
• The MP3 audio track does not have the extension
“.MP3”.
• The data is not stored in MP3 format.
• The MP3 audio tracks in format other than MPEG
1 Audio Layer 3 cannot be played back.
• The system can playback to a depth of 8 folders
only.
• The “MODE (MP3, JPEG)” setting has been set
to “IMAGE (JPEG)” (page 36).
• The disc contains more than 200 albums.
• The album contains more than 600 tracks when
the “MODE (MP3, JPEG)” is set to “AUDIO
(MP3)”.
• The album contains more than 300 tracks when
the “MODE (MP3, JPEG)” is set to “AUTO”.
• The DATA CD or DATA DVD contains a DivX
video file.
The MP3 audio tracks take longer time to play
back than others.
• After the system reads all the tracks on the disc,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
The JPEG image file cannot be played back.
• The DATA CD is not recorded in a JPEG format
that conforms to ISO 9660 Level 1, Level 2, or
Joliet in expansion format.
• The DATA DVD is not recorded in a JPEG format
that conforms to UDF (Universal Disk Format).
• The JPEG image file does not have the extension
“.JPG” or “.JPEG”.
• The data is not stored in JPEG format.
• The JPEG image file is larger than 3,072 (width)
× 2,048 (height) in normal mode, or more than
2,000,000 pixels in Progressive JPEG mode which
is mainly used on the Internet website.
• The “MODE (MP3, JPEG)” setting has been set to
“AUDIO (MP3)” (page 36).
• The system can play back to a depth of 8 folders
only.
• JPEG image files with a high width to length ratio
cannot be played back.
• The disc contains more than 200 albums.
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