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Check that the BLUETOOTH
connection is made properly
between this system and the
BLUETOOTH device.
Pair this system and the
BLUETOOTH device again.
Sound skips or the correspondence
distance is short.
If a device that generates
electromagnetic radiation, such as a
Wi-Fi network, other BLUETOOTH
device(s), or a microwave oven is
nearby, move this system away
from such sources.
Remove any obstacle between this
system and the BLUETOOTH device,
or move this system away from the
obstacle.
Locate this system and the
BLUETOOTH device as near as
possible.
Re-position this system.
Re-position the BLUETOOTH device.
Change the Wi-Fi frequency of the
Wi-Fi router, computer, etc., to
5 GHz band.
Pairing cannot be done.
Bring this system and the
BLUETOOTH device closer together.
The sound is not in sync with the
image.
When you are watching movies, you
may hear the sound with a slight
delay from the image.
The BLUETOOTH connection cannot
be completed.
Make sure the BLUETOOTH device
to be connected is turned on and
the BLUETOOTH function is
enabled.
The BLUETOOTH connection has
become disconnected. Make the
BLUETOOTH connection again.
BLUETOOTH devices cannot be
operated on the remote control of
the system.
Operate the BLUETOOTH device on
itself.
WIRELESS SOUND
Wireless transmission is not
activated or there is no sound from
the subwoofer.
Check the status of the
indicator on the subwoofer.
Is off:
Check that the AC power cord
(mains lead) of the subwoofer is
connected securely.
Turn on the subwoofer by
pressing on the subwoofer.
Flashes in red:
Press to turn off the
subwoofer, and check that
nothing is blocking the
ventilation holes of the
subwoofer.
Flashes in green slowly or is lit in
red:
Move the subwoofer so that the
indicator lights up in green.
Check the wireless transmission
status (page 29).
Set the wireless transmission
(page 30).
Flashes in green quickly:
Consult your nearest Sony
dealer.
Sound skips or has noise.
If a device that generates
electromagnetic radiation, such as a
Wi-Fi network, or a microwave oven
is nearby, move this system away
from such sources.
Remove any obstacle between the
Sound Bar and the subwoofer, or
move this system away from the
obstacle.
Locate the Sound Bar and the
subwoofer as near as possible.