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Playback does not start from the
resume point where you last
stopped playing.
• The resume point may be cleared from memory depending on the disc when
– you eject the disc.
– you disconnect the USB device.
– you play other content.
– you turn off the unit.
The system starts playing the
disc automatically.
• The BD/DVD features an auto playback function.
Playback stops automatically. •Some discs may contain an auto pause signal. While playing such a disc, the
system stops playback at the auto pause signal.
You cannot perform some
functions such as stop or search.
• Depending on the disc, you may not be able to perform some of the operations.
Refer to the operating instructions supplied with the disc.
Messages do not appear on the
TV screen in the language you
want.
• In the Setup Display, select the desired language for the on-screen display in
[OSD] in [System Settings] (page 53).
The language for the sound
track/subtitle or angles cannot be
changed.
• Try using the BD’s or DVD’s menu.
• Multi-lingual tracks/subtitles or multi-angles are not recorded on the BD or
DVD being played.
• The BD or DVD prohibits the changing of the language for the sound track/
subtitle or angles.
The disc does not eject and you
cannot remove the disc even
after you press Z.
• Try the following: 1 Press and hold N and Z on the unit for more than 5
seconds to eject the disc. 2 Remove the disc. 3 Disconnect the AC power
cord (mains lead) from the wall outlet (mains), then reconnect after several
minutes.
A disc cannot be ejected and
“LOCKED” appears in the front
panel display.
• Contact your Sony dealer or local authorized Sony service facility.
The Control for HDMI function
does not work.
• Set [Control for HDMI] in [HDMI Settings] of [System Settings] to [On]
(page 53).
• Make sure that the connected component is compatible with the [Control for
HDMI] function.
• Check the connected component’s setting for the Control for HDMI function.
Refer to the operating instructions supplied with the component.
• If you change the HDMI connection, connect and disconnect the AC power
cord (mains lead), or have a power failure, set [Control for HDMI] in [HDMI
Settings] of [System Settings] to [Off], then set [Control for HDMI] to [On]
(page 53).
• For details, see “Using the Control for HDMI Function for “BRAVIA” Sync”
(page 44).
No sound is output from the
system and TV while using the
System Audio Control function.
• Make sure that the connected TV is compatible with the System Audio Control
function.
• For details, see “Using the Control for HDMI Function for “BRAVIA” Sync”
(page 44).
Bonus contents or other data that
are contained in a BD-ROM
cannot be played.
• Try the following: 1 Remove the disc. 2 Turn the system off. 3 Remove and
reconnect the USB device (page 34). 4 Turn the system on. 5 Insert the BD-
ROM with BONUSVIEW/BD-LIVE.
The unit does not work and
“CHILD LOCK” appears in the
front panel display when you
press any button on the unit.
• Set the child lock function to off (page 47).
The system menu does not work. •Press HOME on the remote.
Symptom Problems and solutions