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Troubleshooting
If you see this on the screen: Try this:
Invalid Channel •You have attempted to tune to a channel that
you have not subscribed to, or does not exist.
Select a channel to which you have subscribed.
Firmware Updating •Your Stratus 6 is being updated over the air
with the latest software. Wait until the update
is done.
If this happens: Try this:
You do not receive all the SIRIUS
channels to which you have
subscribed
•Ensure that you have followed the proper
activation process. Refer to “Activation” on
page 54.
•Call 1-888-539-7474 for further assistance.
No audio when using the Aux In
Cable or Cassette Adapter
•Check all cables between your Stratus 6 and your
vehicle’s stereo system for a firm and secure
connection.
•Ensure you have selected the proper input source
on your vehicle’s stereo system.
No audio when using
PowerConnect or FMDA
•Check that your Stratus 6 and your vehicle’s FM
radio are tuned to the same FM channel.
Audio sounds too soft •Raise the volume of your stereo system or
increase the audio level of your Stratus 6 until
the sound quality improves. Refer to “Audio
Level” on page 84.