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If a problem occurs ...
Other problems
If a problem occurs that is not listed in the above table or if the problem
cannot be solved with the proposed solutions, please contact your local
Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at
www.sennheiser.com.
Sound only
on one ear
Audio cable is defective Replace the audio
cable
–
Audio cable is not properly
connected
Check the plug
connection
12
Sound is
distorted
Signal of the sound source
is distorted
Reduce the volume
of the sound source
–
Reduce the volume
by pressing the
VOLUME – button ²
on the headphones
21
Multi-
function
LED ባ on
the trans-
mitter
flashes or
lights up
red
Signal of the sound source
is too strong
Turn the
VOLUME control ቦ
on the transmitter
counter-clockwise
22
Reduce the volume
of the sound source
22
Problem Possible cause Possible solution Page
The
transmitter
cannot be
switched on
No mains connection Check the connection
of the power supply
unit to the
transmitter and to
the mains
13
Headphone
s cannot be
switched on
Rechargeable batteries are
flat
Recharge the
rechargeable
batteries
16
Rechargeable batteries are
inserted the wrong way
round
Remove the
rechargeable
batteries and
reinsert them again.
Observe correct
polarity
15
Operating
time
decreases
Rechargeable batteries are
exhausted
Replace the
rechargeable
batteries
14/15
Problem Possible cause Possible solutions Page