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Plantronics Savi User Guide 15
My headset doesn’t work with
my UC application.
Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call control button on your headset.
Fine-tune the listening volume with the call control button.
If the volume is still too low, adjust the listening volume on the PC using your UC application.
The sound is distorted or I hear
an echo in the headset.
Reduce speaking volume on the PC using your UC application.
Point microphone towards your chin.
If the distortion is still present, lower the volume using the call control button.
While on my UC application call,
I want to accept a call from my
mobile phone.
Press the call control button for less than 1 second (this will disconnect the UC application call).
Press the call control button again to connect with your mobile phone.
Reconnecting the Bluetooth link
between your headset and USB
adapter.
If you turn on the headset beyond Bluetooth range and then return within it, you may need to re-
establish the Bluetooth link by pressing the USB adapter button.
Talk time performance is
significantly degraded even
after a full recharge.
Battery is wearing out. Contact www.plantronics.com/support for factory service information.
7 Troubleshooting and common questions
Troubleshooting — UC application usage