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46
En
Tuner
USB connection
CD-ROM disc is not
recognized.
• Make sure that the CD-ROM was recorded using the ISO 9660 disc format. See
Disc compatibility table on page 39 for more on disc compatibility.
DVD-ROM disc is not
recognized.
• Make sure that the DVD-ROM was recorded using the UDF bridge format. See
Disc compatibility table on page 39 for more on disc compatibility.
Files don’t show up in
the Disc Navigator/
Photo Browser.
• The files on the disc must be named with the correct file extension: .mp3 for MP3
files; .wma for WMA files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or
lower-case is OK). See Disc compatibility table on page 39.
Can’t play WMA or
MPEG-4 AAC files.
• The files were recorded using DRM (digital rights management). This is not a
malfunction.
Can’t play WMV files. • When the bit rate the file is more than 192 kbps, the file cannot be played back.
Problem Remedy
Problem Remedy
Considerable noise in
radio broadcasts.
• Connect the AM antenna (refer to the Setup Guide) and adjust the direction and
position for best reception. You may also connect an additional internal or external
AM antenna (refer to Connecting external antennas on page 33).
• Fully extend the FM wire antenna, position for best reception, and secure to a
wall. You may also connect an outdoor FM antenna (see Connecting external
antennas on page 33).
• Turn off other equipment that may be causing the noise or move it further away.
• The tuning interval is incorrect for your country or region. See Frequency step
setting on page 37 to switch the tuning interval.
Auto tuning does not
pick up some stations.
• The radio signal is weak. Auto tuning will only detect radio stations with a good
signal. For more sensitive tuning, connect an outdoor antenna.
Problem Remedy
USB mass storage
device is not recognized
by the system.
• Make sure you have completely inserted the USB connector to this unit.
• Check that the memory format is FAT16 or FAT32.
• USB devices with an internal USB hub are not supported.
Files don’t show up in
the Navigator/Photo
Browser.
• The files must have the correct file extension: .mp3 for MP3 files; .wma for WMA
files; .m4a for MPEG-4 AAC files; .jpg for JPEG files (upper or lower-case is OK).
• Make sure the file permission hasn’t been restricted (through a password, etc.).
Can’t play WMA or
MPEG-4 AAC files.
• The files were recorded using DRM (digital rights management). This is not a
malfunction.
HTZ373_777_EN.book Page 46 Wednesday, March 5, 2008 1:08 PM