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VQT3X51
Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with this unit:
– Regular disc rotating sounds.
– Image disturbance during search.
– Image disturbance when replacing 3D discs.
∫ Unit doesn’t respond to remote
control or front panel buttons.
Press and hold [
Í
/I] on the main unit for 3 seconds.
– If still unable to power the unit off, disconnect the power
cord, wait 1 minute, then reconnect the power cord.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [Í/I] on the unit until “06 FTO” is
displayed on the unit’s display.
3 Press [OK] on the remote control or
[< OPEN/CLOSE] on the unit.
To return to the factory preset.
¾ Select “Yes” in “Restore Default Settings” in
the Setup menu. (> 36)
To return all settings to the factory preset.
¾ Reset the unit as follows:
1 While the unit is off, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [Í/I] on the unit until “08 FIN” is
displayed on the unit’s display.
3
Press and hold [OK] on the remote control or
[
<
OPEN/CLOSE] on the unit for at least 3 seconds.
This unit is turned off when the input for the
TV is switched.
¾
This is a normal phenomenon when using VIERA
Link (HDAVI Control 4 or later). For details please
read the operating instructions for the TV.
The remote control doesn’t work properly.
¾
Change the batteries in the remote control. (
>
8)
¾
The remote control and main unit are using different
codes. If “SET
” is displayed on the unit’s display
when a button is pressed on the remote control,
change the code on the remote control.
(>
36, 44)
The TV tuner mode is not displayed when the
TV is switched on.
¾
This phenomenon may occur, depending on the
TV setting, when “Quick Start” is set to “On”.
¾ Depending on the TV, this phenomenon may
be prevented by reconnecting the HDMI cable
to a different HDMI input terminal or by
changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], [B]
and [Y] on the remote control at the same
time for more than 5 seconds.
–“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote
control or [Í/I] on the unit until “03 VL” is
displayed on the unit’s display.
3 Press [OK] on the remote control or
[< OPEN/CLOSE] on the unit.
This unit does not recognize the USB
connection correctly.
¾ Disconnect and reconnect the USB cable. If it
still does not recognize the connection, turn
the power of this unit off and on again.
¾ USB devices may not be recognized by this
unit when connected using the following :
Do you have the latest firmware installed?
Firmware updates may be released to correct
operating irregularities that are discovered
with certain movies. (> 16)
4
Make the following checks and visit our
website for more information.
For U.S.A.:
www.panasonic.com/help
Enter the model number.
For Canada:
http://www.panasonic.ca
4
Or visit our website to find a service
center.
You can find a service center near you easily
on our website.
Other support information:
“Customer Services Directory (United States
and Puerto Rico)” (> 50) or “Limited
Warranty (Only for CANADA)” (> 51).
General operation
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