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RQT9479
Troubleshooting guide
Sound Page
Card
iPod operations
Radio
Optional wireless system (SH-FX70)
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio
type.
≥Turn the volume up.
≥Turn the muting off.
≥Check connections to speakers and other equipment.
≥Select the corresponding source.
≥Press [AUDIO] to select the audio.
≥Ensure the speaker settings for your speakers are correct.
≥
When “BD-Video Secondary Audio” is set to “On”, Dolby TrueHD, Dolby Digital Plus, DTS-HD Master
Audio and DTS-HD High Resolution Audio are output as Dolby Digital or DTS Digital Surround.
≥Re-master will not work when a bitstream signal is output from the HDMI AV OUT terminal.
≥Audio may not be heard when more than 2 devices are connected with HDMI cables.
Reduce the number of connected devices.
≥To output audio to a device connected with an HDMI cable, set “HDMI Audio Output” to “On”
in the Setup menu.
≥Depending on the connected equipment, the sound may be distorted if this unit is connected
with an HDMI cable.
≥The multi-channel audio from a device connected to the TV is not output in it’s original
multi-channel form.
–If the device has an optical audio output terminal, connect the device to this unit’s
“OPTICAL 2(STB)” terminal.
17
17
8 to 11
14
17
38
35
35
—
36
—
10, 24
Humming is heard during play. ≥An AC power supply cord or fluorescent light is near the main unit. Keep other appliances and
cables away from the main unit.
—
No surround sound. ≥Press [SURROUND] to select a surround effect. 15
Cannot switch audio. ≥There are discs for which audio cannot be changed because of how the disc was created.
≥When audio is output from the HDMI AV OUT terminal, you cannot switch the audio if “Dolby
D/Dolby D +/Dolby TrueHD” or “DTS/DTS-HD” is set to “Bitstream”. Set “Dolby D/Dolby D +/
Dolby TrueHD” or “DTS/DTS-HD” to “PCM”.
—
35
No sound from the TV ≥Press [EXT-IN] to select the corresponding source. 14
The capacity of the SD card
decreased.
≥When a BD-Video that supports the BD-Live is used, and an SD card is in the slot, data may
be written to the SD card. Erase the data by using “BD-Video Data Erase”, format the card or
use a new card.
19
Music on an SD card cannot be
played.
≥Data that can be played from an SD card are AVCHD, MPEG2 and JPEG data.
40
The contents of the card
cannot be read.
≥The card is not compatible or the contents on the card may be damaged.
≥Turn off and then turn on the unit again.
40
—
Cannot charge or operate. ≥Check that the iPod is connected firmly.
≥The battery of the iPod is depleted. Charge the iPod, and then operate again.
≥Check that there is nothing wrong with the iPod.
27
27
—
Cannot display iPod videos/
photos on the TV.
≥Make sure that TV is connected to the VIDEO OUT terminal on this unit.
≥Operate the iPod menu to make the appropriate video/photo output settings for your TV.
(Refer to operating instructions for your iPod.)
9
—
The TV input channel
unintentionally changes to
HDMI input.
≥When the main unit is connected with an
“
HDAVI Control
” compatible TV and VIDEO IN is
selected for iPod video or photo playback, the TV input channel will automatically change to
the HDMI input channel when [START] is pressed.
–Re-select the TV’s VIDEO IN input channel.
—
Distorted sound or noise is
heard. “ST” flickers or does not
light.
≥Adjust the position of the FM antenna.
≥Use an outdoor antenna.
—
10
A beat sound is heard. ≥Turn the TV off or move it away from the unit. —
No power. ≥Ensure the AC power supply cord of the wireless system is connected properly. —
The indicator on the wireless
system does not turn green
even though [I/D SET] is
pressed and pairing completed.
≥Turn the wireless system off and then back on.
—
The wireless link indicator
(e.g., “ [W1] ” or an indicator) is
flashing.
≥There is no link between the main unit and the wireless system. Turn the wireless system off
and then back on. Alternatively, turn the wireless system off, disconnect the AC power supply
cord, and then reconnect it.
—
The wireless link indicator
(e.g., “ [W1] ” or an indicator)
does not light.
≥Check that the main unit is turned on, and the wireless system is turned on.
≥Ensure that the digital transmitter is fully inserted into the slot of the main unit.
≥Ensure the surround sound setting on the main unit.
—
42
—
The wireless link indicator
keeps flashing between red
and green.
≥There is a power supply problem. Consult the dealer.
—
Reference
BTX70PP_eng.book 46 ページ ２００９年６月２４日 水曜日 午後３時４２分