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RQT9223
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Panasonic Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the date of original
purchase (“warranty period”), at its option either (a) repair your product with new
or refurbished parts, or (b) replace it with a new or a refurbished product. The
decision to repair or replace will be made by the warrantor.
Product or Part Name Parts Labor
Audio Products (except items listed below)
One (1) year One (1) year
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
One (1) year Not Applicable
Accessories: Headphones, Cartridges,
Microphones, Adapters
Ninety (90) days Ninety (90) days
Rechargeable Batteries, DVD-R/-RAM
Discs (in exchange for defective item)
Ten (10) days Not Applicable
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Ninety (90) days Not Applicable
During the “Labor” warranty period there will be no charge for labor. During the
“Parts” warranty period, there will be no charge for parts. You must carry-in or
mail-in your product during the warranty period. If non-rechargeable batteries
are included, they are not warranted. This warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This warranty is
extended only to the original purchaser of a new product which was not sold “as
is”. A purchase receipt or other proof of the original purchase date is required for
warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment
of consumer controls, improper maintenance, power line surge, lightning
damage, modification, or commercial use (such as in a hotel, office, restaurant,
or other business), rental use of the product, service by anyone other than a
Factory Servicenter or other Authorized Servicer, or damage that is attributable
to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS WARRANTY. (As examples, this excludes damages for lost time, travel
to and from the servicer, loss of media or images, data or other memory
content. The items listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you. This warranty gives you specific legal rights and you
may also have other rights which vary from state to state. If a problem with this
product develops during or after the warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then write
to the warrantor’s Consumer Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY: 1-877-833-8855
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1-866-605-1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
Specifications / Limited Warranty (Only for the U.S.A.)
Limited Warranty (Only for the U.S.A.)
Reference
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