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Cannot play back a disc. Make sure that the disc is playable on this unit.
Check the region code of the disc. This unit supports the following region
codes.
- Blu-ray Disc™: “A”
- DVD: “ALL” or “1”
For DVD-RW/-R, make sure that the disc is finalized.
Clean the disc.
Is the disc a newer title? This problem may be solved by software update.
Refer to “Software Update” on page 38.
No return to start-up screen when disc is
removed.
Soft reset this unit by turning it Off for 30 seconds, then On again.
To completely reset the unit, press and hold [(POWER-ON)] on the
front panel for 10 seconds to shut down the unit or unplug the AC power
cord from the AC outlet for 5-10 seconds.
in the upper right hand corner of the TV
screen.
The operation is not possible.
Buttons do not work or the unit stops
responding.
To soft reset the unit, press and hold [(POWER-ON)] on the front
panel for 10 seconds to shut down the unit or to hard reset the unit by
unplugging the AC power cord from the AC outlet for 5-10 seconds.
The unit does not respond to some operating
commands during playback.
The operations may be prohibited by the disc. Refer to the instructions for
the disc.
The unit cannot read Blu-ray Disc™ / DVD/
CD.
Condensation? (Let sit 1 or 2 hours)
Check to see if the disc is compatible with this unit. (Refer to page 16.)
Wipe dirt off the disc from the center to the outside or replace the disc.
Refer to “Cleaning Discs” on page 48.
Scene shooting Angle does not switch. Angles cannot be switched for Blu-ray Disc™ / DVD which do not contain
multiple Angles. In some cases multiple Angles are only recorded for
specific scenes.
Playback does not start when a Title is
selected.
Check the settings in “Parental” menu.
The password for rating level has been
forgotten.
Enter the default password “4737”, then your forgotten password will be
cleared. Then to change password go to “Password Change” on page 38.
Error message appears when I select “Auto”
in the “Language”.
Make sure that the unit is connected to a MAGNAVOX brand fun-Link
(HDMI CEC) TV and the “fun-Link (HDMI CEC)” is set to “On”.
This error message may appear when your TV's OSD language is not
supported by this unit.
Cannot play back AVCHD file. This unit cannot play back stand-alone AVCHD files (*.m2ts, *.mts or
*.m2t) written to a DVD. The DVD containing AVCHD files must have a
proper file and folder structure meeting AVCHD format specifications.
Please use AVCHD compliant device / software to burn or copy AVCHD
files to DVD. (Please refer to user manuals of the device / software for
more information.)
The capacity of the USB Memory Stick
decreased.
Data may be written on the USB Memory Stick when a BD-video uses the
Virtual Package feature while a USB Memory Stick is connected to the unit.
Cannot play back a MPEG-2 video and audio
from the USB Memory Stick.
MPEG-2 is not compatible with this unit.
Cannot read the contents on the USB
Memory Stick.
The USB Memory Stick is not compatible with this unit or the contents may
be damaged.
Try and Turn Off the unit, then turn it back On.
To soft reset the unit, press and hold [(POWER-ON)] on the front
panel for 10 seconds to shut down the unit or to hard reset the unit by
unplugging the AC power cord from the AC outlet for 5-10 seconds.
Problem Tip
continued on next page