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Q. I am not getting any sound through the processor.
A. Most likely there has been a simple mistake in instal-
lation. Check all connections IN ana OUT from the
t
~erOCessor. Check all power connections. Have you se-
cted the correc,t source on your preamp? Check the
front panel LED s forpower supply stability. If you still
have no sound, turn off the power and contact your
dealer.
Q. I have some very fine audiophile interconnect cable
which has superior sonic characteristics. Can I use this
for my coaxial digital input?
A. You may experiment with any high quality cable. Do
note, however, that most audio interconnect cable is not
designed to carry the ultra high frequency information of
the digital bit stream.
NOTE: For the SBP-32X, we recommend non-capacitive
coaxial cable which has a bandwidth in excess of 10MHz
and excellent shielding properties.
Q. While listening to my SBP-32X I experience occa-
sional periods of silence through my speakers. Is my
processor malfunctioning?
N. Drop-outs can be caused by two primary reasons, both
of which have to do with the corruption of data received
by the processor. This corruption in the data may be due
to a poor input connection, damaged or dirty source
material, or interconnects which/lo not have a wide
enough bandwidth. The second item that causes the
processor to reset is the presence of a transient spike on
the incoming AC powerline. The processor is resetting
all of its digital processing circuits so that it can be as-
sured that all its circuits are properly synchronized. Try
changing your source material and check your connec-
tions. Iftlaese are not the cause, speak with your dealer
about obtaining different cabling. If you are using fibre
optics, and source material and connections are not the
problem, speak with your authorized dealer.
. Since I installed the processor in my system I have a
ow level hum that increases as I turn up the volume.
There was no hum in my system until I added the proces-
sor. Is the processor malfunctioning?
A. The fact that there was no hum in your system until
you added the processor indicates that you have a
ground-loop problem. Often changing the interconnect to
a fibre optic.cable will eliminate this problem. The way
the digital processor and digital source are connected to
the AC mains often can be me cause of grounding prob-
lems. Consult your dealer or Krell if this hum persists.
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