Filter
Top Products
88-V3450-23
KOSS HOME ENTERTAINMENT WARRANTY
We appreciate your purchase of a KOSS Home Entertainment product. We take pride in the quality
of our products and have manufactured your new Home Entertainment unit to exacting quality
standards. We feel confident that in normal use, it will provide you with satisfactory performance.
However, should you experience difficulty, you are protected under the provisions of this warranty.
KOSS Home Entertainment products are warranted against manufacturing defects in materials and
workmanship in normal use for the following period from the date of purchase by the original user,
and is conditional upon the unit being installed and used as directed in the instruction manual.
KOSS's obligation under this warranty shall be limited to the repair, including all necessary parts
and the cost of the labour connected therewith, or at our option the exchange of any Home
Entertainment product which shows evidence of a manufacturing defect within the warranty period.
Replacement parts, furnished in connection with this warranty shall be warranted for a period equal
to the unexpired portion of the original equipment warranty.
CUSTOMER OBLIGATIONS
This warranty applies to the product from the original date of purchase at retail. Therefore, the
owner must provide a copy of the original, dated bill of sale. No warranty service will be performed
without a bill of sale. Transportation to and from the service depot is the responsibility of the owner,
as is removal and installation of Car Audio and Home Theatre products.
WARRANTY EXCLUSIONS
This warranty is extended to KOSS Home Entertainment products purchased and used in Canada.
This warranty shall not apply to appearance or accessory items including but not limited to: antenna,
cabinet, cabinet parts, knobs, batteries, connecting cables, cassette tapes, compact discs. This
warranty shall, in addition, not apply to damages due to handling, transportation, unpacking, set-
up, installation, customer adjustments that are covered in the instruction book, repair or replacement
of parts supplied by other than the KOSS authorized service depot, any malfunction or failure caused
by or resulting from abnormal environmental conditions, improper unauthorized service, improper
maintenance, modifications or repair by the consumer, abuse, misuse, neglect, accident, fire, flood,
or other Acts of God, and incorrect line voltage.
This Home Entertainment product is only warranted to the original retail purchaser. This warranty
becomes void in the event of commercial or rental use. This warranty becomes void in the event
serial numbers are altered, defaced or removed.
KOSS reserves the right to make changes in design or to make additions to or improvements upon
this product without incurring any obligation to install the same on products previously manufactured.
The foregoing is in lieu of all other warranties expressed or implied and KOSS neither assumes nor
authorizes any person to assume for it any other obligation or liability in connection with the sale
or service of this product. In no event shall KOSS or its KOSS dealers be liable for special or
consequential damage arising from the use of this product, or for any delay in the performance of
this warranty due to cause beyond our control.
The purchaser may have other rights under existing provincial or federal laws, and where any terms
of this warranty are prohibited by such laws, they are deemed null and void, but the remainder of
the warranty shall remain in effect.
HOW TO OBTAIN SERVICE
Should this product require service, you may obtain specific information on how to obtain service
by contacting the KOSS Dealer from whom this product was purchased, or by contacting us directly:
SONIGEM SERVICE
300 Alden Road
Markham, Ontario
L3R 4C1
PHONE: (905) 940-5089 FAX: (905) 940-2303
1-800-287-4871
PRODUCT PARTS AND LABOUR
Audio Products 1 year
Remote Control Unit 90 days
Clock Radios 1 year
Car Audio 1 year
Headphones 90 days
Home Theatre Products 1 year
DVD Players 1 Year
Portable DVD 1 Year