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Troubleshooting
Sound
Sound
I don’t hear any sound at all
Check that:
• The volume is set at the proper level. See “Adjusting the Volume” on
page␣ 10 of this manual.
• Mute is OFF. If the MUTE indicator on the front of the receiver is
blinking, MUTE is ON. See “Muting Sound” on page␣ 16 of this
manual.
• The proper input (e.g., CD player, Tuner, etc.) has been selected on
the Remote Control unit. See “How Do I Operate Devices?” on page␣ 28
of this manual.
• The CD2/TAPE2 MONITOR input has not been selected. (If it has,
the CD2/TAPE2 MONITOR indicator on the receiver’s front panel
will be lit). See “What’s on the Front Panel of Your Kenwood Audio -
Video Receiver?” on page␣ 2 of this manual.
• The input mode matches the input signal (e.g., analog vs. digital) that
has been set. See “Switching Input modes” on page␣ 22 of this manual.
• The correct Input Mode (e.g., Auto) has been set for the digital input.
See “What are Input Modes” on page␣ 21.
• The correct speakers have been activated. See “Turning the Speakers
On” on page␣ 14 of this manual.
Audio is not output only when a 96k fs compatible disc is played.
• The optical cable may be bent. Use a new optical cable.
• Check that the optical cable connector is connected properly.
• If the disc does not have a digital soundtrack, change the input type
to Analog. See “Switching Input modes” on page␣ 22 of this manual
and also read the manual of your DVD player.
• Change the input type to Analog. See “Switching Input Modes” on
61
Troubleshooting
Sound
page␣ 22 of this manual.
I can’t hear sound from one or more of the speakers, or the sound
is abnormally low
Check that:
• All of the speaker wires are connected tightly, not short circuited. See
Chapter One of the Connections and Setup Guide.
• All of the speakers have been activated in the Setup Speakers menu.
See Chapter Two of the Connections and Setup Guide.
• The individual speaker levels are set properly. See Chapter Two of the
Connections and Setup Guide.
• The CD2/TAPE2 MONITOR input has not been selected. (If it has,
the CD2/TAPE2 MONITOR monitor indicator on the receiver’s front
panel will be lit). See “What’s on the Front Panel of Your Kenwood
Audio - Video Receiver?” on page␣ 2 of this manual.
• The correct speakers have been activated. See “Turning the Speakers
On” on page␣ 9 of this manual.
I can’t hear sound from my surround or center speakers
Check that:
• The proper surround play mode (Dolby 3 Stereo, Dolby Pro Logic,
DSP, DTS or Dolby Digital) has been selected. See “What are Listen
Modes?” on page␣ 17 of this manual.
• All of the speaker wires are connected tightly. See Chapter One of the
Connections and Setup Guide.
I can hear sound only from the center speaker when Dolby Pro
Logic or Dolby 3 Stereo is selected
Check that the program (e.g., TV show, radio station, VCR tape) is in
stereo. Programs in mono play only through the center speaker when the
receiver is in the Dolby Pro Logic listen mode.
Sound from one (or more) of my components is abnormally loud
or soft
Adjust the analog input level for that component: See “Adjusting the in-
put level” on page␣ 15 of this manual.