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What might seem to be a malfunction in your unit may
just be the result of slight misoperation or miswiring.
Before calling service, first check the following table
for possible problems.
General
? The power does not turn ON.01
✔ The fuse has blown.
☞ After checking for short circuits in the wires, replace the fuse with
one with the same rating.
✔ No ACC position on vehicle ignition.02
☞ Connect the same wire to the ignition as the battery wire.
? Nothing happens when the buttons are pressed.04
✔ The computer chip in the unit is not functioning normally.
☞ Press the reset button on the unit (page 5).
? There’s a source you can’t switch.06
✔ There’s no CD inserted.
☞ Set the media you want to listen to. If there’s no media in this
unit, you can't switch to each source.
? The faceplate does not open or close.09
✔ The faceplate is incorrectly attached.
☞ Reattach the faceplate correctly, See the section on <Removing
the Faceplate>(page 17).
? The memory is erased when the ignition is turned OFF.10
✔ The battery wire has not been connected to the proper terminal.
☞ Connect the wire correctly, referring to the section on
<Connecting Wires to Terminals>.
✔ The ignition and battery wire are incorrectly connected.11
☞ Connect the wire correctly, referring to the section on
<Connecting Wires to Terminals>.
? There’s no loudness effect.12
✔ You’re using Non-fading preout.
☞ Loudness has no effect in Non-fading preout.
? The Bass center frequency, Bass quality factor, Bass extend, Middle
center frequency, Middle quality factor, and Treble center frequency
can’t be adjusted.19
✔ The <System Q> (page 33) is set OFF.
☞ Set it ON.
? No sound can be heard, or the volume is low.
✔ The fader or balance settings are set all the way to one side.21
☞ Center the fader and balance settings.
✔ The input/output wires or wiring harness are connected incorrectly.22
☞ Reconnect the input/output wires or the wiring harness correctly.
See the section on <Connecting Wires to Terminals>.
✔ The values of Volume offset are low.24
☞ Increase the values of Volume offset. (page 11)
✔ The <Built-in Amp Mute Setting> (page 33) is ON.100
☞ Turn it OFF.
?The sound quality is poor or distorted.25
✔ One of the speaker wires is being pinched by a screw in the car.
☞ Check the speaker wiring.
✔ The speakers are not wired correctly.27
☞ Reconnect the speaker wires so that each output terminal is
connected to a different speaker.
? Non-fading output, Non-fading Low Pass Filter and Non-fading
setting can’t be done.28
✔ The <Non-fading output> (page 16) is OFF.29
☞ Turn it ON.
✔ The <Dual zone system> (page 33) is ON.30
☞ Turn it OFF.
? There’s no Front High Pass Filter and Rear High Pass Filter effect.31
✔ The Non-fading preout is being used.
☞ There’s no effect in Non-fading preout.
? The Security Code item isn’t displayed in the Menu System.32
✔ The Security Code function is already activated.
☞ When the Security Code function is activated it isn’t displayed in
the menu items.
? The Touch Sensor Tone doesn’t sound.34
✔ The preout jack is being used.
☞ The Touch Sensor Tone can’t be output from the preout jack.
Troubleshooting Guide
KDC-X859_U.S_r1 01.12.10 9:40 AM Page 42