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Troubleshooting
Use this chart to help you solve daily operational problems. If
there are any problems you cannot solve, contact your JVC’s
service center.
Power
The power does not come on.
\ The power cord is not plugged in. Plug the power cord into
an AC outlet.
The receiver turns off (enters standby mode).
\ Speakers are overloaded because of high volume.
1. Stop the playback source.
2. Turn on the receiver again, then turn the volume down.
\ Speakers are overloaded because of a short circuit at the
speaker terminals. Check the speaker wiring.
If speaker wiring is not short-circuited, contact your dealer.
\ The receiver is overloaded because of a high voltage.
Consult your dealer after unplugging the power cord.
“OVER HEAT” flashes on the display, then the receiver turns
off.
\ The receiver is overheated because of high volume or long
time usage.
Turn on the receiver again. If the receiver turns off soon,
consult your dealer after unplugging the power cord.
Sound
No sound from speakers.
\ Speaker signal cables are not connected. Check speaker
wiring, then reconnect if necessary (see page 6) after
unplugging the power cord.
\ Connections are incorrect. Check the audio connections
(see pages 7 to 9) after unplugging the power cord.
\ An incorrect source is selected. Select the correct source.
\ Muting is activated. Press MUTING to cancel the mute (see
page 12).
\ An incorrect input mode (analog or digital) is selected.
Select the correct input mode (analog or digital).
Sound from one speaker only.
\ Speaker signal cables are not connected properly. Check
speaker wiring and reconnect if necessary (see page 6)
after unplugging the power cord.
Bass sound is reinforced too much when listening in stereo.
\ Adjust audio position level (see page 12).
Sounds are intermittently distorted by the outside noise such
as a lightning discharge.
\ When you use the digital coaxial connection, the sounds
may be intermittently distorted by the outside noise such as
a lightning discharge but the sound will be restored
automatically. This is not a malfunction.
Remote control
Remote control does not operate as you intend.
\ The remote control is not ready for your intended operation.
Set the mode selector correctly, then press the
corresponding source selecting button or SOUND before
operation.
Remote control does not work.
\ There is an obstruction hiding the remote sensor on the
receiver. Remove the obstruction.
\ Batteries are weak. Replace batteries.
\ The mode selector is set to the incorrect position. Set the
mode selector to the proper position.
Tuner
Continuous hiss or buzzing during FM reception.
\ Incoming signal is too weak. Connect an outdoor FM
antenna or contact your dealer.
\ The station is too far away. Select another station.
\ The wrong antenna is being used. Check with your dealer to
be sure you have the correct antenna.
\ Antennas are not connected properly. Check the
connections.
Occasional cracking noise during FM reception.
\ Ignition noise from automobiles. Move the antenna farther
from automobile traffic.
Troubleshooting
EN37-38RXE11S[US_UX]2.p65 06/12/2004, 21:3937