Filter
Top Products
156
Troubleshooting
My phone asks
for an unlock
code when I
try to open a
feature.
The application you want is
locked. If you own the phone but
do not know the unlock code, see
page 120.
My phone
does not ring.
If you see
t
or
y
in the
display, then the ring tone is
turned off. See page 47.
Also, the ring tone may be set to
Silent
even though your phone is
set to a ring alert profile. Be sure
to listen to your ring tone before
setting it to make sure it is
effective in the environment where
you use your phone.
My phone
rings even
though I
selected the
Silent
(or
Vibrate
) alert
profile.
The ring tone may be set to play a
tone even though your phone is
set to a silent alert profile. See
page 48.
I tried to place
a call and
heard an
alternating
high/low tone.
Your call did not reach the
wireless system. You may have
dialed the number too soon after
turning the phone on. Wait until
the display shows the name of
your service provider before
making a call.
Problem Solution
C350.RG.book Page 156 Thursday, February 6, 2003 2:12 PM