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154
Troubleshooting
The following refer to specific problems:
Has the phone
been
damaged,
dropped, or
gotten wet?
Dropping your phone, getting it
wet, or using a non-Motorola
battery charger can damage the
phone. The phone’s limited
warranty does not cover liquid
damage or damage caused from
using non-Motorola accessories.
Was a
non-Motorola
battery
charger used?
Problem Solution
My phone was
stolen. To
whom should I
report this?
Report a stolen phone to the
police and to your service provider
(the company that sends you your
monthly wireless service bill).
I forgot my
password.
See page 120.
I pressed the
End/Power
key, but
nothing
happened.
Be sure to press and hold
O
(the End/Power key) until the
display appears and you hear an
audible alert (this could take a
couple of seconds). If nothing
happens, check that the battery is
charged. (See page 18.)
I pressed keys,
but the display
has stopped
responding.
You might need to reset your
phone. See page 25.
Question Answer
C350.RG.book Page 154 Thursday, February 6, 2003 2:12 PM