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Troubleshooting and FAQs B-11
7. Restart your system to allow Windows 98 SE/Me to reassign resources to your audio card and/or the
conflicting device.
Problems with
Encore DVD
Player
The Encore DVD Player is not launched when a DVD disc is inserted into the drive.
To solve this problem:
1. In the Windows system tray, right-click the Disc Detector icon, and then click Properties.
2. On the General tabbed page of the Creative Disc Detector dialog box, make sure that the Enable Disc
Detector check box is selected.
3. Click the Players tab.
4. Select the DVD Disc entry and then click the Select Player button.
5. In the Players Properties dialog box, click the Browse button.
6. Locate and select C:\Program Files\Creative\PC- DVD Encore (where D: represents your CD-ROM
drive)
and double-click the entry ctdvdply
The Name box now displays the entry ctdvdply.
7. Click the OK button twice.
Problems with
Software DVD
Player
Changing audio configuration (for example, switching from multi-channel mode to SPDIF Output
mode or vice versa) while watching a DVD movie does not seem to work, even though all settings in
the software DVD player and in Creative Surround Mixer are correct.
To solve this problem:
Close and restart the software DVD player.