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General Troubleshooting
Applies to
Symptom Solution(s)
Lights
Foggers
& Snow
Controllers
Dimmers
& Chaser
Auto shut off Check fan thermal switch reset
9
Beam is very dim
or not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
9
Breaker/Fuse
keeps blowing
Check total load placed on device
9
Chase is too slow Check users manual for speed adjustment
999
Device has no
power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
999
Fixture is not
responding
Check DMX Dip switch settings for correct
addressing
Check DMX cables
Check polarity switch settings
9
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on
the control switches. If audio provided via ¼”
jack, make sure a live audio signal exists
Adjust sound sensitivity knob
999
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
9
Light will not come
on after power
failure
Some discharge lamps require a cooling off
period before the electronics in the fixture can
kick start it again, wait 5 to 10 minutes before
powering up
9
Loss of signal Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power
cables or black lights.
99 9 9
Moves slow Check 220/110v switch for proper setting
9
No flash Re-install bulb, may have shifted in shipping
9
No laser output Bounce mirror motor may have shifted during
shipping, readjust
9
No light output Check slip ring & brushes for contact
Install bulb
Call service technician
9
Relay will not work Check reset switch
Check cable connections
9
Remote does not
work
Make sure connector is firmly connected to
device
99
Stand alone mode All Chauvet lighting fixtures featuring stand-
alone functions do not require additional
settings, simply power the fixture and it will
automatically enter into this mode
9
DMX-40B User Manual 21 Revised: 2006-12-06 09:36:47