38 December 20, 2001 AM189858_03_V.pdf
Troubleshooting
Problem What to do
System does not function • Make sure the power connector is inserted securely into the multi-room interface, the
at all power cord is inserted securely into the Acoustimass
®
module, and the power pack and
power cord are plugged fully into operating AC wall outlets.
• Be sure to select a source (CD, AM/FM, etc.).
• Unplug the multi-room interface power pack for a few seconds, then reconnect it. This
allows the unit to reset itself after a power surge or power interruption.
No sound • Increase the volume.
• Check to see if MUTE is flashing on the display. If it is, press the MUTE button to unmute
the sound.
• Make sure the audio input cable is firmly seated in the multi-room interface ROOM A jack
and the multi-pin connector on the other end is firmly seated in the Acoustimass module
AUDIO INPUT jack.
• Check speaker connections.
• Check the connections for any external components. Make sure to select the correct
source for the desired input.
• Be sure the CD is placed correctly label-side up in the magazine, and the magazine is
inserted properly in the CD changer.
• Connect the FM and AM antennas.
Personal™ music center • Check batteries and their polarity (+ and –). See page 13.
control is inconsistent, • Operate the music center closer to the multi-room interface.
shows a NO RESPONSE • Move the music center a few feet to avoid an area of interference.
message, or does not work • Make sure the audio input cable is firmly seated, and uncoiled.
• Make sure the multi-room interface is connected and plugged in.
• If NO RESPONSE is continuously displayed, the link between your music center and the
multi-room interface may be broken. To re-establish the link, hold the music center close to
the interface. Press and hold MUTE for about 5 seconds until you hear a second beep.
After about 10 seconds, you should hear two beeps to confirm that the link is established.
NOTE: The music center establishes a link with the closest multi-room interface.
CD does not play • Check to see if the PLAY button symbol in the display is flashing.
• Make sure the magazine is properly inserted.
• Check to see if there is a disc in the magazine, label-side up. Display shows a flashing
number for a disc that is label-side down or cannot be read. Display shows noCd if no
discs are loaded.
• Eject the magazine and try loading the CD again.
• Check for dirt or dust on the CD. Clean the CD if necessary.
• The disc may be defective. Try another disc.
• Make sure the disc is not a DVD. The CD changer cannot play a DVD disc.
• If the display shows Plug in cd , check that the CD changer is properly connected.
• If the display message Err appears, there is a mechanical error. Call Bose
®
Customer
Service (see inside back cover for listings).
Maintaining Your Lifestyle
®
40 Music System