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Care and Maintenance
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Troubleshooting
Problem What to do
TV base is too
large to place on
the system
•Place the sound system in another location such as on an open shelf
under the TV.
•If possible, mount your TV on the wall above the sound system.
No power •Make sure the power cord is securely connected on both ends.
•Make sure the power cord is plugged into a live AC (mains) outlet. If
the outlet is controlled by a switch, make sure the switch is in the ON
position or test the outlet using a lamp.
•Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.
No sound •Make sure the Solo system is not muted.
•Increase the volume.
•Turn off all devices connected to the Solo system except the one you
want to hear.
•Make sure the audio cable is plugged into a connector on your TV
labelled Audio Output or Audio OUT, not Audio Input or
Audio IN.
•Make sure all cable connections are correct and secure on the Solo
system, TV, and other connected sources. If using an optical cable,
refer to page 12 for important instructions.
•Check that the correct TV input is selected.
•Check that your TV’s audio output is enabled. See your TV owner’s
guide for information.
•If the sound system is connected to a TV output labelled
VARIABLE (VAR), make sure the TV internal speakers are turned off,
the TV volume is turned up, and the TV is not muted.
•You may need to use an alternate connection. Refer to page 17.
•If connecting through a TV headphones output, increase your TV
volume to the maximum limit.
•If connecting to two devices, ensure that you are not using an optical
cable and coaxial cable.
•Unplug the system’s power cord from the AC (mains) outlet for one
minute.
•Reset the system: Unplug the power cord for at least one minute.
Plug the power in again and listen for the system to emit two tones
confirming it has power.