If You Need Assistance Or
service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
I-
PROBLEM
POSSIBLE CAUSE
Nothing will The unit is not wired into a live
operate
circuit with proper voltage.
SOLUTION
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
A household fuse has blown or a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
The oven will not You have not turned the Oven
Turn the Oven Selector to the desired
operate
Selector to BAKE or BROIL.
setting.
You have set a delayed start time.
Wait for the start time to be reached.
You have not turned the Oven
Turn the Oven Temperature Control to
Temperature Control Knob to a
the desired setting.
temperature setting.
You have not set the
Set the MEALTIMER clock correctly.
MEALTIMER” clock correctly.
(See “Using the MEALTIMER” clock” on
page 15.)
You have not set the MEALTIMER
If a delay start or stop is not desired, the
clocks Stop or Start Time Knobs
Stop and Start Time Knobs must be
at the correct time of day.
turned to the correct time of day. Turn
knobs till they pop out.
The surfece units
A household fuse has blown or a
Replace household fuse or reset circuit
will not operate
circuit breaker has tripped.
breaker.
You have not plugged in surface Turn control knobs to OFF and plug in
units all the way. surface units all the way. (See “Replac-
ing” on page 19.)
You are not setting the control Push control knobs in before turning to a
knobs correctly. setting.
Control knob(s)
will not turn
You are not pushing in before
Push control knob(s) in before turning to
turning.
a setting.
continued on next
page
25
