Multimedia FAQs
1. Will I know if I am receiving an incoming call while I am viewing or
listening to a clip?
No. Incoming calls will roll into voicemail while you are
playing a clip. If the caller leaves a voicemail, the voicemail
icon will appear on the screen.
2. Can I access a clip wherever I am, as long as I have my phone?
As long as you are on the home network, you will have access
to the video clips.
Note: Multimedia Service does not work where service is unavailable.
3. Are the videos that I am viewing “live” videos?
No. This service provides videos on demand. The video clips
are refreshed throughout the day, but they are not “live.”
4. What does it mean when the video pauses and I see the word
“loading” at the bottom of the screen?
This happens when the media player is in the process of
loading the data necessary to play the clip. It typically occurs
when there is heavy traffic on the network.
5. If I put on my stereo headset and insert it into the phone’s headset
jack, can I close the phone while I am playing a video clip without
interrupting the clip?
Yes. When you insert your stereo headset into the phone’s
headset jack, the phone automatically goes into “headset
mode,” allowing you to close the phone and continue playing
the clip (likewise, if your phone is in “headset mode,” a phone
call will not disconnect when you close the phone).
13. Media Player 127
