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Troubleshooting
160
Bluetooth
I cannot end a
Bluetooth
connection
If another device is connected to your
phone, you can either end the
connection using the other device or by
deactivating Bluetooth. Go to Bluetooth
and select
Bluetooth
→
Off
.
I cannot find my
friend’s Bluetooth-
enabled device
• Check that both have activated
Bluetooth.
• Check that the distance between the
two devices is not over 10 meters or
that there are no walls or other
obstructions between the devices.
• Check that the other device is not in
Hidden mode.
• Check that both devices are
compatible.
Log
The
communication
log appears
empty
You may have activated a filter, and no
communication events fitting that filter
have been logged. To see all events,
press the Right key from the Log main
view and select
Options
→
Filter
→
All
communication
.
Messaging
I cannot select a
contact card when
creating a
message
If the contact card does not have a
phone number or email address, you
cannot select it. Add the missing
information to the contact card in
Contacts.
Problem Description & Solution