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Troubleshooting
160
Bluetooth
I cannot end a
Bluetooth
connection
If another device is connected to your
phone, you can either end the
connection using the other device or by
deactivating Bluetooth. Go to Bluetooth
and select
Bluetooth
Off
.
I cannot find my
friend’s Bluetooth-
enabled device
Check that both have activated
Bluetooth.
Check that the distance between the
two devices is not over 10 meters or
that there are no walls or other
obstructions between the devices.
Check that the other device is not in
Hidden mode.
Check that both devices are
compatible.
Log
The
communication
log appears
empty
You may have activated a filter, and no
communication events fitting that filter
have been logged. To see all events,
press the Right key from the Log main
view and select
Options
Filter
All
communication
.
Messaging
I cannot select a
contact card when
creating a
message
If the contact card does not have a
phone number or email address, you
cannot select it. Add the missing
information to the contact card in
Contacts.
Problem Description & Solution