TABLE OF CONTENTS
PART DESCRIPTION PAGE
1 SYSTEM OVERVIEW
1.1 GENERAL DESCRIPTION ................................................................................... 1.2
1.2 SIZE AND CONFIGURATION .............................................................................. 1.2
1.3 TECHNOLOGY ................................................................................................... 1.5
1.4 PROGRAMMING ................................................................................................ 1.5
2 HARDWARE DESCRIPTIONS
2.1 SYSTEM CABINETS ........................................................................................... 2.1
2.2 COMMON CONTROL CARDS ............................................................................ 2.1
2.2.1 PROCESSOR CARDS ............................................................................. 2.1
2.2.2 PROCESSOR CARD DAUGHTER BOARDS ........................................... 2.3
2.2.3 SMARTMEDIA CARDS ............................................................................ 2.5
2.2.4 INPUT-OUTPUT MODEM (IOM) BOARD ................................................. 2.5
2.2.5 MODEM DAUGHTER BOARD ................................................................ 2.6
2.3 INTERFACE CARDS ........................................................................................... 2.6
2.3.1 TRUNK CARDS ....................................................................................... 2.6
2.3.2 STATION CARDS .................................................................................... 2.8
2.3.3 OTHER CARDS ..................................................................................... 2.10
2.4 STATION EQUIPMENT ..................................................................................... 2.11
2.4.1 iDCS SERIES EQUIPMENT ................................................................... 2.11
2.4.2 DCS SERIES EQUIPMENT .................................................................... 2.14
3 SPECIFICATIONS
3.1a ELECTRICAL SPECIFICATIONS (PSU 60) .......................................................... 3.1
3.1b ELECTRICAL SPECIFICATIONS (PSU-B) ............................................................ 3.1
3.2 DIMENSIONS AND WEIGHTS ............................................................................ 3.2
3.3 ENVIRONMENTAL LIMITS .................................................................................. 3.2
3.4 CABLE REQUIREMENTS ................................................................................... 3.2
3.5 SYSTEM TONES ................................................................................................ 3.3
3.6 KEYSET LED INDICATIONS ................................................................................ 3.4
3.7a RESERVE POWER DURATION ESTIMATES (UPS) ............................................ 3.5
3.7b RESERVE POWER DURATION ESTIMATES (BATTERY) .................................... 3.5
4 BUSINESS FEATURE PACKAGE
4.1 SYSTEM FEATURES DESCRIPTIONS ................................................................ 4.1
4.2 STATION FEATURES DESCRIPTIONS ............................................................. 4.31
4.3 DISPLAY FEATURES DESCRIPTIONS .............................................................. 4.40
4.4 SAMPLE SMDR PRINTOUT WITHOUT CALLER ID .......................................... 4.48
4.5 SAMPLE SMDR PRINTOUT WITH CALLER ID/ANI NUMBER .......................... 4.49
4.6 SAMPLE UCD REPORT ................................................................................... 4.50
4.7 UCD CALL STATISTICS .................................................................................... 4.51
4.8 UCD AGENT STATISTICS ................................................................................. 4.53
