5 CentreVu Compact Call Center Drop-In Solutions
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 5-25
CentreVu Compact Call Center Drop-In Solutions
The CentreVu Compact Call Center Drop-In Solutions are an easy and cost-effective way for businesses to
implement small call centers. Two packages are available:
• Basic Package
The Basic Package offers the following features:
~ support for 6, 12, or 25 agents
~ DEFINITY Release 6.3 Deluxe Call Center software RTU license
~ Basic Call Management System RTU license
~ Basic Call Management System Vu Release 2 single-user license
~ 8400B+ data module
~ CD-ROM-based ACD/Vectoring training
~ CD-ROM based Basic Call Management System administrative training
• Deluxe Package
The Deluxe Package offers the following features:
~ support for 6, 12, or 25 agents
~ DEFINITY Release 6.3 Deluxe Call Center software RTU license
~ Basic Call Management System RTU license
~ Basic Call Management System Vu Release 2 single-user license
~ 8400B+ data module
