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Troubleshooting
If you set up your printer on a wireless network, make sure:
• The wireless network is working properly.
• The computer and printer are both connected to the same wireless network.
• The printer is within the range of the wireless network. The effective range for optimal performance is generally
100–150 feet.
• The printer is located away from other electronic devices that may interfere with the wireless signal.
• The power supply is connected to the printer, and is lit.
• The Wi-Fi indicator light is green.
• The printer driver is installed on the computer from which you are performing a task.
• The correct printer port is selected.
Setup Troubleshooting
Incorrect language appears on the display
These are possible solutions. Try one of the following:
Change the language selection during initial setup
After you select a language, Language appears again on the display. To change the selection:
1 Press or repeatedly until the language you want appears on the display.
2 Press to save.
Select a different language after initial setup
1 From the control panel, press repeatedly until Setup is highlighted.
2 Press .
3 Press repeatedly until Change Printer Default Settings is highlighted.
4 Press .
5 Press repeatedly until Language is highlighted.
6 Press or repeatedly until the language you want appears on the display.
7 Press to save.
8 Press to select Yes when the display asks Are you sure?
Power button is not lit
These are possible solutions. Try one or more of the following:
Press power button
Make sure the printer is on by pressing .
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