Troubleshooting
96 Kodak ESP 9 Printer User Guide
Corrective Action 2
Crop the image so it is compatible with the selected paper size.
Copy troubleshooting
Copy cut off
Probable Cause
The original is larger than the paper loaded.
Corrective Action
When the original is larger than the paper loaded, use the
Fit to Page feature to reduce
copy size to fit the size of the paper loaded.
Scan troubleshooting
Scan fails
Probable Cause 1
Your computer is not turned ON.
Corrective Action
Turn on your computer.
Probable Cause 2
Your Kodak printer is not connected to your computer.
Corrective Action
Connect your Kodak printer to your computer with a standard USB cable.
Probable Cause 3
The Kodak Home Center software is not installed.
Corrective Action
Insert the Kodak printer installation CD and install the software.
Probable Cause 4
Your computer system resources may be low.
Corrective Action
• Turn off your computer and the printer, and then turn them back on.
• If the problem still persists, try scanning at a lower resolution.
