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REFERENCE
19
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
No sound.
The unit does not start
playback.
The remote control
does not work properly.
Cause
• The power cord is disconnected.
• The audio cables are not connected
securely.
• The external source equipment’s power
is switched off.
• The Digital Audio Output is set
to the wrong position.
• No disc is inserted.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The remote control is not pointed at the
remote sensor on the unit.
• The remote control is too far from the
unit.
• There is an obstacle in the path of the
remote control and the unit.
• The batteries in the remote control are
exhausted.
Possible Solution
• Plug the power cord into a wall power
outlet securely.
• Insert the audio cables into the jacks
securely.
•Turn on the power of the external equip-
ment connected with the audio cables.
• Set the Digital Audio Output to the cor-
rect position, then turn on the unit again
by pressing POWER.
• Insert a disc.
• Insert a playable disc.
• Place the disc with the playback side
down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
•Point the remote control at the remote
sensor on the unit.
• Operate the remote control within about
23 ft (7 m).
• Remove the obstacle.
• Replace the batteries with new ones.