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76
TROUBLESHOOTING
■ Tuner
■ Remote control
Problem Cause Remedy
Refer
to page
FM
FM stereo reception is
noisy.
The characteristics of FM stereo
broadcasts may cause this problem
when the transmitter is too far away or
the antenna input is poor.
Check the antenna connections.
Try using a high-quality directional FM
antenna.
20
Use the manual tuning method.
35
There is distortion, and
clear reception cannot
be obtained even with a
good FM antenna.
There is multipath interference. Adjust the antenna position to eliminate
multipath interference.
—
The desired station
cannot be tuned in with
the automatic tuning
method.
The signal is too weak. Use a high-quality directional FM antenna.
20
Use the manual tuning method.
35
Previously preset
stations can no longer
be tuned in.
This unit has been disconnected for a
long period.
Preset the stations again.
35
AM
The desired station
cannot be tuned in with
the automatic tuning
method.
The signal is weak or the antenna
connections are loose.
Tighten the AM loop antenna connections
and orient it for the best reception.
—
Use the manual tuning method.
35
There are continuous
crackling and hissing
noises.
Noises result from lightning,
fluorescent lamps, motors, thermostats
and other electrical equipment.
Use an outdoor antenna and a ground wire.
This will help somewhat, but it is difficult to
eliminate all noise.
—
There are buzzing and
whining noises.
A TV set is being used nearby. Move this unit away from the TV.
—
Problem Cause Remedy
Refer to
page
The remote control
does not work nor
function properly.
Wrong distance or angle. The remote control will function within a maximum
range of 6 m (20 ft) and no more than 30 degrees off-
axis from the front panel.
7
Direct sunlight or lighting (from an
inverter type of fluorescent lamp, etc.) is
striking the remote control sensor of this
unit.
Reposition this unit.
—
The batteries are weak. Replace all batteries.
3
The remote control code was not correctly
set.
Set the remote control code correctly using “LIST OF
REMOTE CONTROL CODES” at the end of this
manual.
66
Try to set another code for the same manufacturer
using “LIST OF REMOTE CONTROL CODES” at
the end of this manual.
66
< Except for HTR-5840: U.K. and Europe
models >
The remote control ID and this unit’s ID
do not match.
Switch the library code.
68
Even if the remote control code is
correctly set, there are some models that
do not respond to the remote control.
01EN_HTR-5850_U.book Page 76 Tuesday, January 18, 2005 7:25 PM