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APPENDIX ➤ Troubleshooting En 134
FM/AM radio
The video is interrupted.
(If you are using 2 TVs in the main zone)
Another TV is turned off when “HDMI OUT 1+2” is selected.
Select “HDMI OUT 1” or “HDMI OUT 2” to output the signals only to the TV you
are using (p.49).
(If the HDMI OUT 2 jack is assigned to Zone2)
HDMI audio output may be interrupted during some zone
operations due to internal circuitry switching.
For details, see “Connecting an HDMI-compatible device to play back
videos/audio” (p.82).
Problem Cause Remedy
Problem Cause Remedy
FM radio reception is weak or noisy.
There is multi-path interference. Adjust the FM antenna height or orientation, or place it in a different location.
Your area is too far from the FM station transmitter.
(U.S.A. model only)
Set “Audio Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.90).
(Except for U.S.A. model)
Set “FM Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.91).
Use an outdoor FM antenna. We recommend using a sensitive multi-element
antenna.
AM radio reception is weak or noisy.
The noises may be caused by fluorescent lamps, motors,
thermostats, or other electrical equipment.
It is difficult to completely eliminate noise. It may be reduced by using an outdoor
AM antenna.
Radio stations cannot be selected automatically.
Your area is too far from the FM station transmitter.
Select the station manually (p.58).
Use an outdoor antenna. We recommend using a sensitive multi-element
antenna.
The AM radio signal is weak.
Adjust the AM antenna orientation.
Select the station manually (p.58).
Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with
the supplied AM antenna.
AM radio stations cannot be registered as
presets.
Auto Preset has been used.
Auto Preset is for registering FM radio stations and HD Radio station (U.S.A.
model only) only. Register AM radio stations manually (p.59).
The unit does not receive HD Radio signals.
(U.S.A. model only)
The unit is in the monaural reception mode. Set “Audio Mode” in the “Option” menu to “Auto” (p.90).